Careers | Singapore Chinese Cultural Centre

Date posted
25 May 2023 - 25 July 2023

Responsibilities:

• Provide administrative support for the processing of venue hire requests.
• Facilitate hirers’ bookings, issuance of Letter of Acceptance, event estimate, rental deposit, final costing, and post event payment.
• Work closely with the Finance department to ensure that billing and payments are collected and processed in a timely manner.
• Provide monthly update on hirers’ activities.
• Liaise with hirers on outstanding deposits and payment.
• To ensure excellent customer service with liaising with hirers and partners.
• Support the preparation of reports for department meetings.
• Any additional duties as assigned by Management.

Requirements

• A diploma or degree in Arts Management, Business Administration, and/ or Events Management, preferably with working knowledge in the following fields: Arts Facilities Management, Tenancy Management, Customer Service and/or Leasing.
• At least 2-3 years of relevant experience.
• Working knowledge of Event Business Management Software (EBMS) is preferred.
• Strong interest and passion in Chinese arts and culture.
• Outgoing personality with a can-do spirit.
• Good time and project management skills.
• Able to work independently and be a good team player.
• Bilingual with proficiency in Mandarin would be advantageous.
• COVID-19 vaccination required.

We regret that only shortlisted candidates will be notified.

Date posted
25 May 2023 - 25 July 2023

Responsibilities:

• Function as the POC for Front-of-House (FOH) matters, Usher Deployment, and Permanent Exhibition’s daily FOH operations
• Assist with responding to telephone and email enquiries
• Facilitate the venue hire process by attending production meetings with hirers and partners to finalise all FOH requirements
• Ensure compliance by hirers and partners with the Centre’s terms and conditions for FOH, marketing collaterals and ticketing guidelines
• Prepare and maintain venue management’s Business Continuity Plan (BCP) grab file, schedule FOH ushering and gallery sitter rosters, and all correspondences with past and current hirers and partners
• Prepare FOH event information for dissemination to FOH ICs and for reporting
• Verify accuracy of submissions and to prepare all casual staff payment in a timely manner
• Prepare and compile hirers, partners, and audience feedback forms for SCCC’s analysis
• Maintain close communication with Programmes, Hirers and Partners to ensure excellent customer service
• Liaise with hirers, partners, or members of public on FOH issues or disputes to ensure prompt resolution
• Any additional duties as assigned by Management

Supervisors: Assistant Manager (Venues & Partnership), and Senior Executive Officer (Venues & Partnership – Production Coordination)

Requirements

• A diploma or degree in Arts Management, Events Management, and/or Production Management, preferably with working knowledge in the following fields: Arts Facilities Management, Arts Marketing, Production Management, Stage Management or Technical Theatre
• At least 3-5 years of relevant experience
• Strong interest and passion in Chinese arts and culture
• Good time and project management skills
• Able to communicate with different stakeholders, work independently and be a good team player
• Bilingual with proficiency in Mandarin and/or knowledge of Events Business Management Software (EBMS) would be advantageous
• COVID-19 vaccination required

We regret that only shortlisted candidates will be notified.

Date posted
3 May 2023 - 3 August 2023

1. Responsibilities:

• To manage operations of audio, visual, lighting systems, and technical equipment at various SCCC event venues as the Technical Officer on duty.
• To attend venue walks, production and departmental meetings as required.
• To promptly complete production administration and event coordination matters as assigned within EBMS.
• To assist V&P on logistical and technical requirements after venue walks and production meetings to ensure accurate and prompt charging.
• To assist Team Lead (Production) to coordinate and to provide technical and logistical support to ensure services are delivered at a high level.  Including risk assessments for compliance with Workplace Health and Safety, and internal safety protocol for all events at SCCC.
• To assist Team Lead (Production) with manpower rostering, planning, and monitoring the event calendar to ensure efficient resource deployment for all events at SCCC.
• To assist Team Lead (Production) with the upgrade and maintenance of production and technical resources and contribute towards establishing production related policies and SOPs.
• Working with V&P and SEO (PC) to ensure operational and technical issues and complaints from hirers, partners, and stakeholders are satisfactorily and promptly resolved.
• For Senior Technical Officers, to assist Team Lead (Production) to mentor Technical Officers to ensure team and venue discipline, including attendance at production meetings and venue walks.
• To contribute towards the efficiency of all activities in the venue and effective delivery of services for all events in SCCC.
• Contribute towards management reporting on all production and technical matters.
• Any additional duties as assigned by Management.

Reporting Officers: Team Lead (Production), Senior Manager (Venues & Partnership and Production), Senior Assistant Director (Operations)

Reportee: Technicians (casual)

Requirements

• A degree and/or diploma in Technical Theatre, Audio, Visual or Sound Engineering, or related field with at least 2 years of relevant experience (at least 5 years of relevant experience for senior technical officer), or
• A higher Nitec in performance production or related field with at least 2 years of relevant experience.
• Preferably with experience in handling/programming digital lighting console/ digital sound mixing console and audio-visual automation controls such as Extron, Crestron, etc.
• WSQ training and certificates in operating scissor lift/vertical lift and work-at-height.
• Knowledge in risk assessment and proficiency in Microsoft Office, EBMS and Autocad.
• Strong interest and passion in Chinese arts and culture.
• Able to work independently, and is a good team player,
• Outgoing personality with a can-do spirit and open to learning.
• Required to work late nights, on weekends and public holidays to support events.
• Bilingual with proficiency in Mandarin would be advantageous.
• COVID-19 vaccination required.

We regret that only shortlisted candidates will be notified.